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Pulse Oximeter Support

The 100Plus pulse oximeter shares critical health information with your doctor to help them understand more about your health and wellbeing between visits.

Woman taking blood oxygen reading with pulse oximeter

Getting Started

If you need help with your 100Plus blood pressure cuff, please give us a call at 844-483-7587 or download the Quick Start Guide below.

Download the Quick Start Guide

Your pulse oximeter automatically shares health data to your doctor without you having to take any extra steps. It works right out of the box — no setup required.

Please review the following information to help you get started using your blood glucose monitor. If you need additional support, our Customer Success team, based in the United States, is happy to assist you. Simply call our Customer Success team at 844-483-7587.

Pulse Oximeter Support Video

Best Practices for Using a Pulse Oximeter at Home

Proper training and technique for patients is the best way to ensure accurate readings with your at-home, remote pulse oximeter.

Some of the most common reasons for inaccurate readings can be attributed to a simple lack of patient education. 100Plus provides accurate and reliable at-home Remote Patient Monitoring devices and proper patient education, guides, and resources to guarantee precise patient data for clinicians.

Accurate pulse readings with a pulse oximeter is crucial in effectively monitoring, treating, and preventing health emergencies in patients suffering from chronic conditions. Conditions that affect blood oxygen levels and heart rate may be controlled and maintained more efficiently by remote pulse oximeters. This list of best practices enables patients to take their pulse with confidence in their oximeters accuracy and consistency. Patients who take their pulse frequently and consistently, with accurate readings, are able to work preventatively against their chronic conditions.

Pulse Oximeter

3 Ways to Ensure Accurate At-home Pulse Readings

With all these steps and techniques, patients and clinicians alike can be confident in their at-home pulse readings and work together to ensure the health of all remote patients.

Keep your hands dry and stable in temperature. Hands that are too cold or too hot, wet, or even sweaty may interfere with accurate pulse readings.

Keep your hands and fingers as still as possible. Moving while taking readings may affect the oximeter’s ability to read a pulse correctly.

Try to test fingers that are not bruised or tattooed, and do not have painted nails. These factors may block proper light penetration during testing. Patients may alternatively try toes, or other doctor recommended limbs.

Frequently Asked Questions

Your provider needs you to take readings according to your current care plan, generally daily or as frequently as possible.

The device you currently use doesn’t transmit the readings back to your provider. These new devices will allow your provider to see your device readings in real time, and adjust your care plan between visits, ultimately reducing the chances that your health deteriorates.

Your 100Plus device will last several weeks or months before needing replacement batteries. Battery life varies by use, the cellular network, signal strength, and many other factors; actual results will vary.

If you have any questions about your device or need new batteries once depleted, do not hesitate to contact the 100Plus customer support team at or 844-483-7587. We’re here to help.

Have More Questions?

Having issues getting started? Our Customer Success Team, based in the U.S., is happy to assist you.

Contact support for personalized help